1. Ask open questions and listen
Start by inviting your child to talk about the issue. Find out how much they already know and follow their lead. You know your children best. If they have a lot of questions, consider how much extra information would or wouldn’t be helpful for them to know before replying.
If they are particularly young and haven’t already heard about the outbreak, you may not need to raise the issue – just take the chance to remind them about good hygiene practices without introducing new fears.
Make sure you are in a safe environment and allow your child to talk freely. Drawing, stories and other activities may help to open up a discussion.
Most importantly, don’t minimise or avoid their concerns. Be sure to acknowledge their feelings and assure them that it’s natural to feel scared about these things. Demonstrate that you’re listening by giving them your full attention, and make sure they understand that they can talk to you and their teachers whenever they like.
2. Be honest: explain the truth in a child-friendly way
Children have a right to truthful information about what’s going on in the world, but adults also have a responsibility to keep them safe from distress. Use age-appropriate language, watch their reactions, and be sensitive to their level of anxiety.
If you can’t answer their questions, don’t guess. Use it as an opportunity to explore the answers together. Websites of international organisations like the NZ Government Covid19, UNICEF and the World Health Organization are great sources of information. Explain that some information online isn’t accurate, and that it’s best to trust the experts.
Dr Michelle Dickinson (aka Nanogirl) has some excellent experiments and explanations for children about Covid-19 at the following link
3. Show them how to protect themselves
One of the best ways to keep children safe from coronavirus and other diseases is to simply encourage regular handwashing. New Zealand’s ‘Nanogirl’ has a great video that talks to kids, which you may find useful.
It will help children to know how they can play an active part in avoiding infection and slowing the spread of virus. Show them how to cover a cough or a sneeze with their elbow, wash their hands for at least 20 seconds with water and soap and dry them thoroughly, and ask them to tell you if they start to feel like they have a fever, cough or are having difficulty breathing.
4. Offer reassurance
When we’re seeing lots of troubling images on TV or online, it can sometimes feel like the crisis is all around us. Children may not distinguish between images on screen and their own personal reality, and they may believe they’re in imminent danger.
If no one in your family has Covid-19, nor has had close contact with anyone with Covid-19, emphasise to your children that they – and your family – are fine. Let your children talk about their feelings and help reframe their concerns into the appropriate perspective.
You can help your children cope with the stress by making opportunities for them to play and relax, when possible. Keep regular routines and schedules as much as possible, especially before they go to sleep, or help create new ones in a new environment.
If you are experiencing an outbreak in your area, remind your children that they are less susceptible to Covid-19 and are not likely to catch the disease. Reassure them that most people who do have coronavirus don’t get very sick, and that lots of adults are working hard to keep your family safe.
If your child does feel unwell, explain that they have to stay at home because it is safer for them and their friends. Reassure them that you know it is hard (maybe scary or even boring) at times, but that following the rules will help keep everyone safe.
5. Check if they are experiencing or spreading any negative information
The outbreak of coronavirus has brought with it numerous reports of racial discrimination around the world, so it’s important to check that your children are neither experiencing nor contributing to bullying.
Explain that coronavirus has nothing to do with what someone looks like, where they are from or what language they speak. If they have been called names or bullied at school, they should feel comfortable telling an adult whom they trust.
Remind your children that everyone deserves to be safe at school. Bullying is always wrong and we should each do our part to spread kindness and support each other.
6. Look for the helpers
It’s important for children to know that people are helping each other with acts of kindness and generosity.
Share stories of health workers, scientists and young people, among others, who are working to stop the outbreak and keep the community safe. It can be a big comfort to know that compassionate people are taking action.
7. Take care of yourself
You’ll be able to help your kids better if you’re coping, too. Children will pick up on your own response to the news, and for guidance on how to react, so it helps them to know you’re calm and in control.
If you’re feeling anxious or upset, take time for yourself and reach out to other family, friends and trusted people in your community. Make some time to do things that help you relax and recuperate.
8. Close conversations with care
It’s important to know that we’re not leaving children in a state of distress. As your conversation wraps up, try to gauge their level of anxiety by watching their body language, considering whether they’re using their usual tone of voice and watching their breathing.
Remind your children that they can have other difficult conversations with you at any time. Remind them that you care, you’re listening and that you’re available whenever they’re feeling worried.
Information compiled by the New Zealand Government Unite Against Covid-19 and Jacob Hunt, UNICEF communications specialist (original link)